Strengthen Your Brand with Battle-Tested BPO Talent
Ready to scale up your operations? Whether you need 400+ CX superstars or 2 concierge experts, we've got you covered. Consider it done. Want to boost your brand while you're at it? That's our specialty.
Strengthen Your Brand with Battle-Tested BPO Talent
Need 200+ CX superstars to scale up your operations? We've got you covered. Looking for just a handful of concierge experts to solve your toughest challenges? Consider it done. Want to boost your brand while you're at it? That's our specialty.
Military Spouse CX Teams that Make Brands Stronger
We partner with the Nation's leading brands to streamline onboarding, training, and get your CX teams into production with speed & proficiency.
FUELED BY PURPOSE,
BACKED BY PERFORMANCE
See What Sets Our Team Apart.
Behind every metric is a story of adaptability, strength, and commitment. Our teams are more than just high performers, they’re proof that purpose-built workforces drive real business outcomes.
Exceptional Team Stability
Tired of the revolving door at typical BPO providers? Our teams stick around—with a remarkable 93% retention rate that crushes the industry average of just 70%. No more constant retraining and no more knowledge gaps. Our dedicated team becomes true experts in your business, developing deep understanding of your customers and operations.
Military Spouse CX Professionals
Our proprietary CX talent pipeline is powered by authentic community engagement. With 70+ military spouse-focused events annually and daily connection points across the country, we’re not just hiring—we’re showing up. That’s how we’ve built a warm, engaged talent community that’s ready to represent your brand from day one.
Consistency That Performs—and Pays Off
Across years of partnership and performance, our CX teams have consistently exceeded expectations on every major KPI, driving lasting impact and measurable results for our clients. These results aren’t outliers—they’re outcomes of intentional, performance-driven partnerships that continues to deliver results where it matters most.
FUELED BY PURPOSE, BACKED BY PERFORMANCE
See What Sets Our Teams Apart
Behind every metric is a story of adaptability, strength, and commitment. Stand up on-shore CX teams that beat industry benchmarks in speed, quality, and retention.
Exceptional Team Stability
Tired of the revolving door at typical BPO providers? Our teams stick around—with a remarkable 93% retention rate that crushes the industry average of just 70%. No more constant retraining and no more knowledge gaps. Our dedicated team becomes true experts in your business, developing deep understanding of your customers and operations.
Military Spouse CX Professionals
Our proprietary CX talent pipeline is powered by authentic community engagement. With 70+ military spouse-focused events annually and daily connection points across the country, we’re not just hiring—we’re showing up. That’s how we’ve built a warm, engaged talent community that’s ready to represent your brand from day one.
Consistency That Performs—and Pays Off
Across years of partnership and performance, our CX teams have consistently exceeded expectations on every major KPI, driving lasting impact and measurable results for our clients. These results aren’t outliers—they’re outcomes of intentional, performance-driven partnerships that continues to deliver results where it matters most.
What Brands Are Saying
These companies once stood where you are—until they tapped into the unmatched resilience, problem-solving power, and customer-first mindset of military spouse talent. Now, they’re winning in CX with teams built for impact.
A Game-Changing Partnership!
“I’m very thankful for the partnership we have built between us. Instant Teams continues to amaze me with their performance and how they execute”.
-Sr. Talent Strategy Manager
Leading Health Insurance Marketplace
Unsurpassed Talent!
“I just had to take a moment to commend you and the entire Instant Teams crew—your candidates are truly outstanding. Every person who’s come through our training classes has been engaged, thoughtful, and incredibly dedicated. They consistently show up prepared, and participate by asking insightful questions!
- Support Team Trainer
Leading Health Insurance Marketplace
Historic Retention!
"We’re beating historical averages for retention and we anticipate strong stability in our workforce thanks to Instant Teams."
- Rob Sturrus
Executive Vice President I Alight
What Brands
Are Saying
These companies once stood where you are—until they tapped into the unmatched resilience, problem-solving power, and customer-first mindset of military spouse talent. Now, they’re winning in CX with teams built for impact.
A Game-Changing Partnership!
“I’m very thankful for the partnership we have built between us. Instant Teams continues to amaze me with their performance and how they execute”.
-Sr. Talent Strategy Manager, Leading Health Insurance Marketplace
Unsurpassed Talent!
“I just had to take a moment to commend you and the entire Instant Teams crew—your candidates are truly outstanding. Every person who’s come through our training classes has been engaged, thoughtful, and incredibly dedicated. They consistently show up prepared, and participate by asking insightful questions! So, thank you.”
- Support Team Trainer, Leading Health Insurance Marketplace
Historic Retention!
"We’re beating historical averages for retention and we anticipate strong stability in our workforce thanks to Instant Teams."
- Rob Sturrus, Exective Vice President I Alight
Battle-Tested. Customer-Obsessed.
Join the ranks of companies transforming their CX teams with military spouse talent.
Battle-Tested. Customer-Obsessed.
Join the ranks of companies transforming their CX teams with military spouse talent.
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